Katy Cragg has been a valued part of the team since 2016, bringing her client service expertise from a successful career in the travel industry to her role as Administrator at Harland. She is known for her warm, approachable manner and her genuine commitment to ensuring every client feels welcomed, supported and clearly guided from the moment they get in touch.
With a natural talent for communication and a keen eye for detail, Katy helps clients navigate their queries with confidence and clarity. She thrives in people-focused environments and is dedicated to creating positive, memorable experiences that make working with Harland feel smooth, friendly and reassuring.
Outside of work, Katy enjoys spending time with her family and friends.